About Marketplace

SELLERS

FREE Store For Everyone

In order to become seller you can choose to register as vendor or become vendor later.

Registered members will find the seller application by logging in and going to their profile page. Alternatively, the seller application will be found very easily around the site, those who will look for it won’t have a chance to miss it.

There is a 3% + $0.1 commission fee for all sales in the marketplace, it will be applied automatically on every purchase. The $0.1 included fee is to cover the costs of shipping labels printed in the seller dashboard.

To ensure safety and quality of Marketplace and integrity of vendors, the vendors revenue from the sales will be reserved for seven (7) days. After 7 days, money will be automatically released to the vendor’s preferred withdraw method.


DELIVERED PRODUCTS

TANGIBLE ITEMS

In the marketplace you will find products that are tangible and should be delivered/shipped to the buyer’s address.

While checking out, the customer will be able to choose separate shipping providers for separate vendors. Goods bought in Special Marketplace may be delivered with the following shipping methods: USPS, FedEx, DHL.

After the order is placed, the seller should login to his seller dashboard and generate labels from there. In addition, sellers can request pickups and generate manifests from their own seller dashboard.


ECOMMERCE SYNC

CRYPTO ON TOP OF DROPSHIPPING

Marketplace sellers will be able to sync their stores with their stores on 20+ eCommerce platforms such eBay, Amazon, Shopify, Woo, Prestashop, Magento, etc.

Sellers will be able to subscribe for our individual app plan, which will provide a separate app only for the seller’s store on SHIBNET marketplace.


DIGITAL PRODUCTS

DOWLOADABLE & VIRTUAL GOODS

In the marketplace you will find and be able to upload various downloadable and virtual goods for which sellers can turn off the shipping and delivery. These can be photos, documents, music, videos, or other files.

To add a download to the product that the buyer will be able to download after purchasing the product, check the box next to “Downloadable” when editing the product.

To disable shipping and delivery for the product being edited, check the box next to “Virtual”.

All uploaded files are automatically copied to the world’s most secure and fastest file repository, the Amazon S3 Simple Storage Service. Amazon S3 is an unlimited space cloud computing data storage for object-oriented file storage. There is no space limit for vendors, but the maximum size of one file is 2GB.


INVITATIONS

LIFETIME COMMISSIONS

SHIBNET Members may invite their friends to register on the Network. In that way they will get lifetime commissions for certain purchases of their invited friends, up to the 4th level.

New Members, who come through an invite will automatically get related for lifetime to the Member who invited them.

Invites of invites also become invites, but only up to the 4th level. Each invites level has it’s own commissions tariff: 0.4 %; 0.3 %; 0.2 %; 0.1 %.

There’s only one way to payout the commissions – withdraw them to a specified address as a chosen cryptocurrency.

You will need to set up your commissions payout as a cryptocurrency, you will have to provide the address for it. The address will be used as the recipient of funds.


SHIPPING

AUTOMATED GLOBAL DELIVERY

The entire shipping is automated to the fullest. Sellers don’t need to connect any shipping providers and are able to create shipping labels directly from the seller dashboard. Customers, when checking out, may choose separate shipping options for separate sellers. Tracking of orders is also automated.

Vendors can create print shipping labels directly from the vendor dashboard. The whole process is done through a simple, streamlined modal window which integrates cleanly into the surrounding interface. Price of single shipping label is $0.1, it is included in administration commissions for every purchase. Sellers take advantage of the discounted shipping rates provided through our world-class shipping partners master carrier accounts.

When a seller prints a shipping label from seller dashboard, the tracking number displays on the order screen and it is also included in the email sent to the customer when the order is marked as “Completed.”

The Live Rates method allows sellers to provide buyers with real time shipping quotes from any of our world-class carrier partners, including USPS, FedEx, UPS, and more. Our Admin Account is used for Live Rates calculations.

Flat Rate shipping method allows sellers to set flat shipping rates for entire continents, countries, and states.

This option allows sellers to set up shipping rates based on total weight, quantity, or value of item in customer’s cart.

Free shipping method allows sellers to set free shipping.

Per-Product Shipping to allows sellers to assign a different shipping method to each of their products. This provides sellers with more granular control over how their products are shipped at the expense of some added complexity.


PAYMENTS

AUTOMATED INSTANT TRANSACTIONS

In order to get payments automatically, sellers need to connect their Stripe accounts in their seller dashboard settings or input their crypto addresses. Buyers will pay for the whole cart and the amounts for goods sold will be split to certain sellers and their Stripe accounts or crypto addresses accordingly.

SHIBNET Marketplace accepts the following payment methods:

  • Stripe;
  • All of the debit/credit cards (handled by Stripe).
  • Crypto payments

Payments will be split to the seller’s Stripe accounts and/or crypto addresses automatically once the purchase transaction is approved.


PRODUCTS ADDONS

NO LIMITS FOR SELLERS

Have you ever ordered a burger with some extra fries? Your extra fries are addons for that burger. You may have paid an extra $3 for those extra fries. That is exactly how a product addon works to manage the online orders. Suppose you are selling electronic products like refrigerator, tv, microwave oven, etc. People might need an extra set of wires after buying a fridge or an extra remote control system for their tv.

  • Name: Add a name for your addons to differentiate from other addons. It will not be visible on the website. By default, this is filled in for you;
  • Priority: If there are multiple addons, this number will define in what order will be displayed. But for individual add-ons this number will be 10;
  • Product Categories: Add the product category you want this addon to be applicable to. This will help you in the seasonal and time-specific addons;
  • Multiple choices – Shows a list of options the user can choose from. Display as dropdowns, images, or radio buttons;
  • Customer-defined price – Shows a field where users can enter a numerical value that is added to the product price;
  • Quantity – Shows a spinner where users can input a number. Checkboxes – Shows a checkbox or checkboxes that can be ticked/unticked by a customer;
  • Short text – There are five in-built types. This shows a text field where users can enter either any text; just letters; just numbers; both; or an email address only;
  • Long text – Shows a text field where users can write multiple lines of text (character limit possible)
  • File upload – Allows users to upload a file;
  • Heading – Add a heading between add-ons to group them into sections;
  • Dropdowns: You can show the list of types as dropdowns;
  • Radio Buttons: You can show the list of types in radio buttons;
  • Images: You can show the list of types as images.
  • Title: Format the title as a Label or Heading, or hide it;
  • Add a description: Displays more information about the add-on underneath the heading;
  • Required field: Prevents product from being added to cart if an option is not selected;
  • Options: Add a label for each option as well as a price if needed. Calculate the price as flat-free, Quantity based or Percentage Based. To remove an option row, click the button ‘X’.

Note: You must add a Label for each option, so the information shows when viewing the order and is passed through in the confirmation email to the customer.

  • Go to seller dashboard. Click on Settings;
  • Now click on Addons;
  • After that, click on Create New Addon;
  • After that, the seller will get all the options previously discussed for creating Product Addon. Lastly, click on Publish to finish.

That is it for vendor creating Product Addon. Note: For the customers, they have to click on the product to get the Addons option.

So far, the explanations we have covered above were for global addons. That means that addon was applicable to all the products. But there is an option for creating addons for an individual product as well. To do that, just go to the Edit page of the product. Then scroll down. You will find the Addon option. There you will find the Addon option. Edit those options to make an individual addon for that particular product.

  • If a seller creates an Addon, that Addon will be applicable only for that store of seller.
  • Sellers can only view their own addons, they can not view the addons of other vendors.


DISCOUNT COUPONS

FOR EVERYBODY OR INDIVIDUALLY

Coupons can be a good way to retain your loyal customers as well as gain new customers.

To create a new coupon for your store, navigate to Vendor Dashboard->Coupons.

  • Then click on Add New Coupon.
  • Then fill in the fields in the form that you get after clicking on Add New Coupon.

The fields included are:

  • Coupon Title: Add the name you want to give your coupon.
  • Description: In this field you can add what the coupon is about.
  • Discount Type: This drop-down let’s vendors select between percentage and fixed amount for your discount.
  • Amount: Add the discount amount (percentage/fixed) here.
  • Email Restrictions: Choose to limit the coupon to certain emails if you like. If you insert an email then only customers with that email would be able to use the coupon.
  • Usage Limit: Add the number here if you want to restrict coupon usage to a certain amount.
  • Expire Date: If you would like for the coupon to remain usable only up to a certain time, select the expiry date from here.
  • Exclude Sale Items: Vendors can select this checkbox if they want to opt out sale items from the coupon offer.
  • Minimum Amount: Select the minimum amount an order should be for a customer to apply for the coupon.
  • Product: Vendors can select one, multiple, or all products they are selling at their respective stores.
  • Exclude products: Vendors can also exclude the coupon from applying to a particular product or multiple products.
  • Product categories: Include one or multiple product categories into the coupon.
  • Exclude product categories: Select one or more product categories to exclude from the coupon offer.
  • Show on store: Select this checkbox to display the coupon code on your store front.

Fixed Amount Discount coupon means when a customer uses the coupon he will get a fixed amount discount mentioned on the coupon. Whatever his total order amount is he will get the same amount discount. To use this option, select Product Discount from Discount Type drop-down.

Product Percentage Discount mean when a customer use the coupon in his order then he will get a discount depends on his order total amount. He will get a discount of percentage that mentioned on the coupon of his total order. To use this option, select Product % Discount from Discount Type drop-down.

You can show the coupon on store front by checking the last option on add coupon page “Show on store”.


WARRANTIES & RETURNS

SECURITY, INTEGRITY & QUALITY

Sellers are able to:

  • Set the label for Return and Warranty;
  • Select from the list for what type of warranty they want to provide;
  • Choose the duration length for refund and warranty;
  • Select from the available list of refund and warranty reasons for the customers;
  • Write a detailed policy about warranty and refund request for the customers.

Buyers are able to:

  • See the refund and warranty information right from the product page;
  • Choose from the different type of warranty facility that the vendor provides;
  • Extend the duration length for refund and warranty by buying add-on warranty;
  • Request for the type of refund, warranty that the vendor has allowed for the bought product.

As any seller, you would require to login to your account and navigate through Vendor Dashboard → RMA

This is the part where the vendor adds a label to the RMA facility for the customers for his all products. In this case, it is labeled as ‘Warranty’. The vendors can add any label of their choice.

The seller can choose the type of warranty for the customers from here. Basically, there are three types of warranty to offer for the sellers to their customers. No Warranty, Warranty included and Warranty as Add-On. The type ‘No Warranty‘ will reveal no new option but selecting ‘Warranty Included’ will add three more options, Length, Length Value and Length Duration. Length option is whether you are looking to offer the warranty for a Limited time or lifetime. Length Value is the value to be added for the warranty offered for any product. Lastly, Length Duration is the term of the warranty in the form of Month or Years. When the length of the warranty is selected to “Lifetime”, the length value and length duration option will get hidden.

When the vendor choose this option of warranty type. The vendor can allow the customers to choose additional warranty period for an added cost. The vendor can set that cost and duration from the Add-On warranty setting option as shown below.

This option displays all refund reasons set by the admin. Now the vendors can choose to display the refund reason of their choice by tick checking the box that goes with their store and products.

This is the return and warranty request policy set by the admin. The vendors can set the policy of their own for the customers based on their store, products and services.

Apart from setting the RMA for all products, the vendor can also set up RMA settings for an individual product. To do so, the vendor has to navigate to Vendor Dashboard > Products > Select a product > Edit > RMA Options (Check the “Override your default RMA settings for this product”) After that, you will get the options for setting up the RMA for this product. The fields in this setting are the same as the fields in the global setting but here it works for this product only.

To manage customers’ RMA requests, the vendor has to go to his/her Vendor Dashboard > Return Request > Select the ‘Manage’ or Click on the view icon.

Next, vendor will get options to chat with the customer and to meet up the return request. Moreover, the vendor can change the status of the RMA request if he/she want to.

Here are the statuses:

  • New: When the vendor gets any new RMA request from a customer;
  • Processing: When the vendor sets the status to processing, the customer will be able to view the RMA requests’ status as ‘Processing’;
  • Completed: When the RMA request is completely processed then the vendor will select this option;
  • Rejected: The vendor will select this option if he or she wishes to reject the RMA request;
  • Reviewing: Vendor will select this option when the RMA request is under review.

Based on the settings applied by the admin and vendor, customers get to enjoy the RMA facility while buying their favorite products. Certain options are set as default for the customers. And for other options, they can choose their suitable warranty duration for an extra cost set by the vendors.

Once the product is bought by a customer, based on the RMA setting adjusted by the admin and vendor, the customer can request for the replacement of the bought product, full or partial refund or request for Refund as store credit.


BULK PRICE

Sellers can set a minimum quantity for each product to trigger the bulk price.

FOLLOWERS LIST

All Members can follow stores they wish & receive news about them by e-mail.

EMPLOYEE MANAGEMENT

Sellers can create employee accounts & manage their rights in their store.

PRODUCTS IMPORT & EXPORT

Sellers can import their products into their store, or export their products from it.

SELLERS VACATION

Sellers can go on vacation & make their products temporarily unavailable.

FEEDBACK ON SELLERS

After purchase buyers can write reviews about the sellers & their products.

STORE SUPPORT

A tickets system between buyers & sellers has been implemented & prepared.

TOKENS FOR SELLERS

Sellers will get or lose Tokens when buyers review their stores & products.

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